The Ekumfi District Assembly held a crucial training session on client service on Tuesday, 5th March 2024 organized by the Local Government Service. The training aimed to enhance communication skills, service quality, and professionalism among staff, ensuring they can better meet the needs of the community.
Key topics included understanding client needs, effective communication, and managing difficult situations. Interactive sessions such as role-playing exercises, group discussions, and case studies were integral to the training, allowing participants to apply theoretical knowledge to practical scenarios.
This hands-on approach helped reinforce learning and provided staff with practical experience in handling real-life situations. Participants provided positive feedback, appreciating the relevance and practicality of the training.
The Ekumfi District Assembly is committed to continuous improvement and plans to organize follow-up sessions to ensure the effective implementation of the skills and knowledge gained, demonstrating their dedication to providing high-quality services to their citizens.